Frequently Asked Questions
Is aaniin Indigenous-led?
Yes. aaniin was founded by Chelsee-Marie Pettit from Sarnia, Ontario, a member of Aamjiwnaang First Nation. The majority of our full-time and contracted staff are also First Nations. Additional team members include women and people of colour who support our operations, growth, and community impact.
Can non-Indigenous people wear Indigenous clothing?
Yes! Indigenous clothing is for everyone. Our designs are about representation, language reclamation, and taking up space in everyday places. When you wear aaniin, you are supporting Indigenous entrepreneurship and helping to start important conversations. We encourage everyone to wear our designs with pride and respect.
In my nation we understand “aaniin” to mean “what” or “how” when translated into English.
Thank you for starting the conversation and expanding your understanding of the translation. Each nation within the Anishinabeg may carry different teachings about this word. We have received a different teaching, and our philosophy is to respect all teachings and understandings shared with us.
Is everything made in Canada?
Not always. aaniin prioritizes supporting Indigenous businesses in ways that allow them to be successful and sustainable.
Some Indigenous brands choose to manufacture in Canada, while others source from overseas, such as China, to maintain profitability. We respect each Indigenous entrepreneur’s business decisions and recognize that access to cost-effective production is crucial for long-term success.
No matter where the products are made, we ensure that the brands we work with remain Indigenous-owned and that their business decisions support their growth and sustainability.
How do I contact customer support?
You can reach us by emailing the support address at info@aaniin.shop.
Our team responds during regular business hours and aims to reply within a few business days.
For orders please provide your order number, product, and concern.
Do you donate your proceeds?
No. aaniin is an Indigenous-owned business focused on building sustainable economic growth for Indigenous entrepreneurs. We believe that Indigenous businesses deserve to thrive, and part of reclaiming our economy means ensuring that our people are financially empowered. While we don’t donate proceeds, we reinvest into our business and community by creating opportunities for Indigenous brands, artists, and makers to succeed.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to follow your package’s journey from our door to yours.
What is your shipping turnaround time?
Our current standard processing window is approximately 7 business days before shipment. Delivery time after shipping will vary depending on your location and the carrier.
Do you ship internationally?
Yes, we ship internationally. Shipping rates and delivery times vary by destination and will be calculated at checkout. Please note that customs fees, duties, or import taxes are the responsibility of the customer.
Will I be charged duties or tariffs?
International orders may be subject to customs fees, duties, or tariffs depending on your country’s regulations. These charges are not included in our pricing or shipping fees and are the sole responsibility of the customer.
How long do pre-orders take to arrive?
Once a pre-order item has shipped, it is generally expected to arrive within approximately one month, depending on destination and postal timelines. Pre-orders require additional production time before shipment.
What happens if my order has multiple items, including a pre-order?
If your order includes both a pre-order item and in-stock products, the in-stock items will be shipped separately within 7 business days so you don’t have to wait for the entire order to be ready. Your pre-order item will ship once it becomes available.
Can't find what you're looking for?
If you have any feedback, or want to say aaniin. We’d love to hear from you!
Please email us at info@aaniin.shop


